Service Instances Import

Service Instances can be imported into ITRP using UTF-8 or UTF-16LE encoded comma-separated values (CSV) or tab-separated values (TSV) files.

Detailed information about the data that can be specified in the columns of a Service Instances import file can be found in Service Instances API - Fields.

CSV example

ITRP ID,Source,Source ID,Status,Name,Service,First Line Team,Support Team,Remarks
,,,in_production,Finance (SAP) Production,Finance (SAP),,"SAP Development, North America",
,,,in_production,Personal Computing for IT Chicago,Personal Computing,,"End-User Support, Chicago",
,,,in_production,Database for SAP (P47),Database,,Database Administration,

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