Service Categories Import
Detailed information about the data that can be specified in the columns of a Service Categories import file can be found in Service Categories API - Fields.
ITRP ID,Source,Source ID,Name,Description,Services ,,,Printing,"The Printing services provide the ability to print to local and network printers.","Network Printing; Local Printing" ,,,Enterprise Applications,"These are the software application services that are used for the support of the business processes.","Customer Relationship Management (Siebel); Expense Reporting; Finance (SAP); Sales Tracking"